MOVEX | Order: Call center agent on the phone

Cross-channel and transparent

The control center for omnichannel retail

MOVEX | Order for international marketing and integrated order management

What is MOVEX | Order? The MOVEX | Order software product bundles all of the important backend functions for a consistent shopping experience across all channels. The system contains all of the important processes for successful omnichannel retailing: from individual customer communication, to the management of orders, consignments and returns through to bonus and discount management. In particular, the 360° view of customers in relation to master data, purchase orders, invoices, customer characteristics and buying behavior enables individualized customer relationship management and therefore targeted marketing.

How does MOVEX | Order work? As the control center, MOVEX | Order controls all of the important procedures in the order-to-cash process and in individualized customer contact across various channels. The system manages not only items, prices, inventory, orders and cash flows but also customer data, call center clients and marketing campaigns. Modern services such as Click&Collect, Click&Return, Instore Order or Instore Return can be implemented easily with MOVEX | Order and are a gateway to modern e-commerce.

Advantages of MOVEX | Order

  • Centralized representation of the same business processes for different sales channels guarantees “Everywhere commerce”.
  • Optimized customer communication and call center clients that are intuitive to operate
  • Strong in international business thanks to multi-currency and multilingual capability
  • Interfaces to all common payment service providers and online marketplaces
  • Seamless integration into existing systems and solutions

Keep in touch!

Do you have questions or do you want to find out more about MOVEX | Order?
Then, please don’t hesitate to contact us.

Sebastian Sperk, Head of Sales Team

Am Stadtrand 52, 22047 Hamburg

T +49 40 8819022 11
sales@osp.de

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